red spot car rentals au - melbourne airport car hire companies | 
Mission Statement
At Red Spot Car Rentals the aim is simple – provide great cars, at great value, with great service.
About Red Spot
Red Spot Car Rentals was established in 1989 and is Australian owned and operated. Red Spot was the first Australian rental car company to operate at all Sydney airport terminals and offers the latest in proprietary online technology for trade and consumer bookings. Red Spot is affiliated with Advantage Rent A Car in the USA and is an official supplier to the NSW state government.
The Team
The Red Spot team are young, enthusiastic, friendly and approachable. They are carefully selected and specifically trained to ensure at all times the customer’s needs are exceeded. The Red Spot team undergoes regular training in all aspects of customer service and are well informed and knowledgeable.
The Fleet
Red Spot operates a fleet of over 800 of the latest model vehicles ranging from small, medium and large sedans, convertible 4WD’s and 4WD wagons, minibuses and commercial vehicles. Red Spot carefully selects its fleet to satisfy demand and is quick to recognize and introduce new models with clever or innovative designs and features. Red Spot welcomes customer feedback and reacts to customer suggestions of desirable new models when considering vehicles for its rental fleet.
Red Spot regularly updates its fleet, the average age of its vehicles being just six months. Red Spot fleet is well maintained and covered by 24hr – 7 day a week roadside assistance Australia wide. Most of the Red Spot fleet includes standard features such as power steering, air conditioning and secure central locking devices. Red Spot engages professional detailers to clean inspect and prepare its vehicles for rental.
Red Spot Car Rentals AU Rental Terms for travel between 01-Jan-2008 and 31-Dec-2008
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Red Spot Car Rentals AU Insurance
Insurance
When you rent a vehicle from Red Spot it is comprehensively insured and meets all registration and roadworthy standards required by Australian State and Federal legislation. When renting a Red Spot vehicle you have a liability for damage to and/or theft of the vehicle and/or damage to third party property of $2,750 (Standard Liability), which may be reduced to $275 by purchasing a Liability Reduction Package from Red Spot.
Loss or Damage Liability Reduction
This optional service is available to all customers and drivers. it reduces the damage excess from $2750 to $275 including coverage of damage to windscreen, headlights and tyres. It also covers damage occurring as a result of single vehicle accidents.
Personal Injury
Red Spot maintains a Compulsory Third Party (CTP) Insurance Policy in each State of Australia. This covers personal injury to the driver (when not at fault), passengers of the insured vehicle and any third party. In the event of a claim Red Spot will advise you of the CTP insurer for that vehicle.
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